Mail function not working

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  • #25312

    support(https://wptravel.io/support-forum/users/wen_solutions/) can help you better.
    he asked me to share credentials of my website and he fixed it for me.

    #25330
    wensolutions
    Keymaster

    Hello @insanebob,

    We actually do not know what is the reason behind the issue so we need to inspect the issue further and for this, we need your login detail.

    So can you please provide the login detail along with the FTP access in the email below?

    Email: support[at]wptravel.io

    Hoping to hear from you soon.

    Thank you.

    #25343
    insanebob
    Participant

    Hello @wensolutions,

    I just sent your FTP credential

    Tks for your help

    Regards

    #25354
    Support Team
    Keymaster

    Hello,

    Thank you for the login details.

    Please provide us with your site URL too.

    Regards.

    #25357
    insanebob
    Participant

    Hello @support Team

    Sorry, the site URL is eff.carysma.fr;

    Thanks for your help

    Regards

    #25360
    wensolutions
    Keymaster

    Hello @insanebob,

    Thank you for the URL.

    After making the detailed inspection on the issue, we found that you may have used the wrong email i.e. “bdupuis@carysma.frr”. So please once use the email: “bdupuis@carysma.fr” and verify the issue as your URL is “eff.carysma.fr”

    Hope this helps.

    Let us know if that works or not?

    Thank you.

    #25363
    insanebob
    Participant

    Hello support Team

    Thanks a lot for your help and sorry for this mistake .. It works good !

    Regards

    #25378
    wensolutions
    Keymaster

    Hello,

    Glad that we could help you.

    If you have any queries further, let us know.

    Also, we would really appreciate if you could help us by rating our plugin by following the link below:

    https://wordpress.org/support/plugin/wp-travel/reviews/

    Thank you.

Viewing 8 posts - 31 through 38 (of 38 total)
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