- This topic has 37 replies, 5 voices, and was last updated 2 years, 11 months ago by
wensolutions.
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- April 13, 2020 at 3:28 am #25312
anticrusader@hotmail.com
Participantsupport(https://wptravel.io/support-forum/users/wen_solutions/) can help you better.
he asked me to share credentials of my website and he fixed it for me.April 14, 2020 at 4:24 am #25330wensolutions
KeymasterHello @insanebob,
We actually do not know what is the reason behind the issue so we need to inspect the issue further and for this, we need your login detail.
So can you please provide the login detail along with the FTP access in the email below?
Email: support[at]wptravel.io
Hoping to hear from you soon.
Thank you.
April 14, 2020 at 1:30 pm #25343insanebob
ParticipantHello @wensolutions,
I just sent your FTP credential
Tks for your help
Regards
April 15, 2020 at 6:04 am #25354Support Team
KeymasterHello,
Thank you for the login details.
Please provide us with your site URL too.
Regards.
April 15, 2020 at 9:17 am #25357insanebob
ParticipantApril 15, 2020 at 11:32 am #25360wensolutions
KeymasterHello @insanebob,
Thank you for the URL.
After making the detailed inspection on the issue, we found that you may have used the wrong email i.e. “bdupuis@carysma.frr”. So please once use the email: “bdupuis@carysma.fr” and verify the issue as your URL is “eff.carysma.fr”
Hope this helps.
Let us know if that works or not?
Thank you.
April 15, 2020 at 12:55 pm #25363insanebob
ParticipantHello support Team
Thanks a lot for your help and sorry for this mistake .. It works good !
Regards
April 16, 2020 at 4:19 am #25378wensolutions
KeymasterHello,
Glad that we could help you.
If you have any queries further, let us know.
Also, we would really appreciate if you could help us by rating our plugin by following the link below:
https://wordpress.org/support/plugin/wp-travel/reviews/
Thank you.
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