- This topic has 10 replies, 3 voices, and was last updated 5 years ago by
WP Travel Admin.
- AuthorPosts
- May 9, 2018 at 6:15 pm #6390
alioli
ParticipantHi team,
Excellent Plugin i must say, i was using a premium theme for Travel but it wasnt strong enought to support fixed departure.
Im trying to enable fix departure with different dates on a trip but i cant make him show to choose one date in the booking form. Is just let me choose the number of Adults
May 10, 2018 at 8:14 am #6401alioli
ParticipantExample image. Maybe that help to understand. As you can see even if it show multiple dates option in DATES you can not CHoose
May 10, 2018 at 10:05 am #6404Support Team
KeymasterHello @alioli,
First of all thank you very much for using the wp travel plugin and also for the appreciations 🙂 .
The issue might have arised due to JS error.
So please provide your site URL so that we can inspect further and help you.
Thank you.
Best Regards!!!
May 10, 2018 at 6:15 pm #6453alioli
ParticipantHi team,
Thanks for your reply..
Our link is http://www.alhamratour.com/itinerary/spain-morocco-admin/
May 11, 2018 at 5:11 am #6458Support Team
KeymasterHello @alioli,
When we checked the plugin locally, we were unable to find such issue.
Also, in your case, the issue might have arisen due to conflict with the third party plugin. So please once deactivate the plugin “Travel Booking” and verify the issue.
If the issue still persists even after deactivating the plugin then kindly let us know.
Thank you.
Best Regards!!
May 11, 2018 at 7:46 am #6462alioli
ParticipantThanks for the reply.
Yes, that was my first asumption but i desactivate it and it didnt work. I also try to disable test mode and still the same. Also desintal and install.
I dont know what is causing the issue..
May 11, 2018 at 9:55 am #6463Support Team
KeymasterHello @alioli,
Since deactivating the plugin did not solve the issue please provide your login detail so that we can inspect what exactly your issue is and provide the fix.
Email:
Thank you.
Best Regards!!
May 11, 2018 at 11:07 am #6508alioli
ParticipantThanks a lot,
Already send the email
May 11, 2018 at 12:28 pm #6510Support Team
KeymasterHello @alioli,
Thank you for the login detail.
When we inspected your site through the detail, we found that the issue is due to incompatibility between both theme and the plugin “Contact Form 7”. When we deactivated the plugin “Contact Form 7” the calendar is working fine. So as for now we have deactivated the very plugin and fix the issue.
Further, if you have used the contact form 7 for the booking or for enquiry purpose then as a workaround you can use WP Travel plugin booking and enquiry feature.
In the meanwhile, we will inspect the compatibility issue between the theme and the plugin and will let you know through the forum.
Thank you.
Best Regards!!
May 11, 2018 at 4:34 pm #6513alioli
ParticipantThanks a lot, best support ever. In next itineration of my web i will really consider get one of you guys
How can i help to spread your pluggin?
May 12, 2018 at 5:13 am #6514WP Travel Admin
KeymasterHi @alioli,
We’re glad we could be of help. You can help us by dropping your valuable feedback in our WPorg official page: https://wordpress.org/plugins/wp-travel/#reviews
Feel free to write us back if you’ve anymore queries and concerns.
Have a nice day!
- AuthorPosts
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