- This topic has 5 replies, 4 voices, and was last updated 3 years, 7 months ago by Support Team.
- September 1, 2019 at 7:18 pm #firstname.lastname@example.orgParticipant
My account page not created by default , how can I create it manually ? And is there a login page for customers to login and check their bookings ?
Web site White Dove toursSeptember 2, 2019 at 7:41 am #19424wensolutionsKeymaster
Please find the answer to your queries below :
Query 1: My account page not created by default , how can I create it manually ?
Response 1: Please refer to the given link for detailed assistance regarding the feature of Account creation : https://wptravel.io/documentations/user-documentation/#doc-account-setting-22
Query 2: Is there a login page for customers to login and check their bookings ?
Response 2 : WP Travel by default creates a page called WP Travel Dashboard which facilitates the customers with their own dashboard and let them check their activities including the bookings.To set the page, please go to, Admin Panel > WP Travel > General > Pages
Screenshot : https://prnt.sc/p0li72
Hope this helps.
For any further query/confusion, feel free to reach back to us.
Best Regards!October 8, 2019 at 2:33 pm #20359saskiaParticipant
Clicking in ‘my account’ on ‘details’ from booking does not lead to ‘booking details’ as described in documentation. It goes to frontend of the site.
print screen of how it should work according to documentation:
I’ve done all updates: wp plugin, wp plugin pro, travel gem theme (free version)
Please let me know how to fix this!
With kind regards,
SaskiaOctober 10, 2019 at 5:01 am #20395Support TeamKeymaster
When we tried to inspect the issue in your side, we could not access the WP Travel Dashboard page. Have you set the user dashboard page ?
If not, please follow the given link to set the dashboard page so that we can inspect the issue further : https://wptravel.io/documentations/user-documentation/#doc-wp-travel-customer-dashboard-21
Regards!October 10, 2019 at 7:22 am #20407saskiaParticipant
I have checked. I think I have all settings correct. Can you please help me find the solution for this to make it work?
Thanks in advance!
General settings: http://prntscr.com/phacci
Page settings with ‘[wp_travel_user_account]’: http://prntscr.com/phacsx
When customer clicks on ‘detail’ to see booking details site goes to ‘homepage’.
SaskiaOctober 10, 2019 at 11:23 am #20419Support TeamKeymaster
When we inspected your site URL, we are still unable to replicate the exact issue as everything seems to be working perfect as of now.
Screen record : https://www.loom.com/share/9e6de5ce895543d195205e708313c588
Is the issue sorted out now or are we missing out something to locate your actual issue ?
Hope to hear from you soon.
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