[asrar]

Hi WP travel support team.

Appreciate your wonderful plugin always.

I have one issue, when a user book a trip it does not provide the confirmation message for example, your trip has been booked successfullyor so on.
My website is (http://malaysiaadventuretours.vantivsystem.com) and specific url is ( http://malaysiaadventuretours.vantivsystem.com/travel-keywords/all-trips/ )

Thanks and looking forward for your great help.

[Support Team]

Hello @asrar,

First of all thank you very much for the appreciations.

Now coming back to your issue, can you please provide your login details in the email given below so that we can inspect the issue further and help you?

Email: wensolution@gmail.com

PS: Let us know if you have made any changes in the code.

Thank you.

Regards!!

[asrar]

@Support Team

Already emailed.

[Support Team]

Hello @asrar,

Can you please resend the email with your login detail as we were not able to receive the email from you?

Email: wensolution@gmail.com

Thank you.

Best Regards!!

[asrar]

Hello @Support Team

I have emailed you again please check your inbox.

thanks

[asrar]

Hello @Support Team

May i have your response please?

Thanks

[asrar]

Hello @SupportTeam

I am waiting for your reply.
please let me know if you received my login details and found the issue.

Thanks

[Support Team]

Hello @asrar,

We would like to apologize for the trouble, but we still could not receive your email.

Please send us again the login detail along with the site URL in the email below:

Email:
wensolution@gmail.com

Please check the email before you send.

Thank you.

Waiting for the response.

[asrar]

Hello @Support Team

I emailed you again you may check your inbox and let me you know.

Thanks

[Support Team]

Hello @asrar,

Thank you for the email.

We have received your email. Now, we will inspect the issue further and let you know.

Thank you very much for the co-operation.

Best Regards!!

[Support Team]

Hello @asrar,

When we tested your site and performed the booking, Confirmation message was displaying fine as you can see in below-given screen record as well.

Screenrecord:

https://www.useloom.com/share/80ceba4deadb4484b0c8afada1e42064

So we hope everything is working fine.

If you have any issues further then kindly let us know.

Best regards!!

[asrar]

Hi support team

Thanks for the reply.

I just checked not displaying . i dont know why

[Support Team]

Hello @asrar,

Can you please provide the screen record of the issue displaying in what exact case do you find the issue as we are not able to track the issue in your site?

Waiting for the response 🙂

Regards!!

[asrar]

Hello SupportTeam

It is not showing the confirmation message in green line . Yeah i saw it showing in your video clip but not shows in my clip .

Another things is i moved this website from one hosting to another and i update WP version to 5.0.3 but now it showing some spaces between each trips.

Please check out in the link provided
http://test.malaysia-adventuretours.com/travel-keywords/all-trips/

[WP Travel Admin]

Hello @asrar,

Actually, the issue has arisen because of your theme’s layout. The HTML for the booking message is there for the message has been pushed at the top due to your theme layout.

Screenshot: https://prnt.sc/m7vs9x

As for the spacing, it is also due to the theme. However, you can add below-given CSS to resolve the issue fo spacing.

For this go to Admin Panel > Appearance > Customize > Additional CSS.

.wp-travel-default-article .wp-travel-entry-content-wrapper .description-left .entry-content {
	padding: 0px !important;
}

Hope this helps.

Best Regards!!

[Author]

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