[tourist]

Hi guys,

just wondering if it is possible for a separate payment status to be set if the customer pays with Partial Payment as opposed to in full. As it is currently set regardless of paying in full or partially the payment status is set to “Paid”.

i.e

If paid in full at checkout – payment status set to Paid

If partial payment selected – payment set to “Partially Paid”
When partial payment remaining balance is later completed order updates to “Paid”

Many thanks,

Stu

[wensolutions]

Hello @stuartladehotmail-com,

Thank you very much for your concern.

As for now, we do not have the automatic update of the tag “Partially Paid” of partial payment. But we do have the tag “Partially paid”, which you can update manually from the backend after the booking has been made.

Screenshot:
https://prnt.sc/qq2kcw

However, we are working on it and will release the feature in the future update.

Let us know if you have any issues further.

Thank you.

[tourist]

Just a few more thoughts on the above. Obviously the beauty of a system like this is to have it as fully automated as possible for standard bookings to reduce admin.

It would be great to also have a new booking status “Reserved” as opposed to “Booked” for customers who have paid via Partial Payment but have not yet settled the remaining balance owed. It would then be awesome for the booking and payment statuses to update once the client has paid in full i.e for the Booking Status to update to “Booked” automatically and the Paid status to update to Paid or “Fully Paid”.

For me the phrase “booked” would suggest to clients that their booking is fully secured whereas really all they have done is reserve a booking until the payment is completed in full.

[wensolutions]

Hello @stuartladehotmail-com,

Thank you very much for your suggestions and your thoughts on the tag are very much valid.

We will discuss this feature in the team and work on this in a future update.

In the meanwhile, if you have any issues further then kindly let us know.

Thank you.

[outdooraholics2019]

Hey guys,
Is it possible when you land on the checkout page the default payment mode to be Partial payment and not Full payment? If so, how can I change that? And also can that be applied on the trip page as well, when you select the people underneath to see the deposit and not the full price?
Thank you!

[outdooraholics2019]

And one more question:
I am testing the booking without and with payment. Without payment once booked you get the Thank you page but when I tested it with actual PayPal payment nothing happened, I wasn’t redirected to the Thank you page.
Can you tell me is that a bug please and how can I make sure that once people pay on the PP website, will be redirected to the relevant page on my website?
Thank you.

[Support Team]

Hello,

Please find answers to your queries below:

Query 1. Is it possible when you land on the checkout page the default payment mode to be Partial payment and not Full payment? If so, how can I change that?

Response: To have the partial payment as the default option, for that you can add the following given code in the child theme’s function.php. To create the child theme, you can refer to the link given below:

https://wptravel.io/how-to-create-a-child-theme/

add_filter( 'wp_travel_checkout_fields', function( $fields ) {
	$fields['payment_fields']['booking_option']['default'] = 'booking_with_payment';
	$fields['payment_fields']['payment_mode']['default'] = 'partial';
	return $fields;
} );

Query 2. And also can that be applied on the trip page as well, when you select the people underneath to see the deposit and not the full price?

Response: It can’t be applied on the individual page but it only appears on the checkout page while making payment.

Query 3. I am testing the booking without and with payment. Without payment once booked you get the Thank you page but when I tested it with actual PayPal payment nothing happened, I wasn’t redirected to the Thank you page. Can you tell me is that a bug please and how can I make sure that once people pay on the PP website, will be redirected to the relevant page on my website?

Response: Once make sure you have set the thank you page by going to the WP Travel settings > General as everything is working fine on our side.

If the issue still persists, let us know.

Regards.

[outdooraholics2019]

Thanks a lot guys, you’re great!

[Support Team]

Hello,

Gald we could help you.

Also, we would really appreciate if you could help us by rating our plugin by following the link below:

https://wordpress.org/support/plugin/wp-travel/reviews/

If you have further queries, let us know.

Regards.

[outdooraholics2019]

Hey again,
Of course, I will rate it right away.
I have another query that I would like to address to you.
I understand that for now the partial payment is only added with percentage and not an actual number but I encountered another issue today. We have different prices for the different dates that we run on a particular trip but the deposit is the same for all. The problem is that the partial payment percentage could be added just once for the entire trip and not for the separate dates .. and the issue is that our deposit is 100 USD but the price in total varies and I am not able to add 100 USD deposit for every trip.. Can that be changed and is there an option to set up the percentage for the partial payment for every date of the trip as that would really help?
Thank you in advance, guys!

[Support Team]

Hello,

Regarding your query related to the partial payment, for now, the feature to choose the rate of partial payment is available only for the whole trips of the site. An individual partial payment setting for an individual date of the trips is not available currently.

However, we will discuss the feature you have requested in the future enhancement.

If you have further queries, let us know.

Regards.

[Author]

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