[Sakuna]

Hey @support:

Theme: Travel Base Pro
Plugin: WP Travel
Plugin: WP PayPal
Plugin: WP Utilities

Couple of issues:

Padding
You may want to take a look at .paxpicker .category.available-seats>span. There is no padding, which means that the number of available seats is juxtaposed (stuck) right next to the colon.

For others reading this who want a quick fix and are comfortable navigating CSS, you can add: padding-left: 15px to the above CSS and that will address the problem.

Available Seats After a Confirmed Booking:
Once customers book X number of seats, the total available seats remains the same rather than adjusting to show the remaining available seats for the trip. So when the next customer visits the trip, s/he sees full availability rather than the actual availability.

How can we address this?

[Support Team]

Hello,

The issue regarding the padding, we have fixed the issue in the latest update of the plugin. If the issue still persist then kindly let us know.

Further, as for the seat count option, what you need to be clear is that the inventory option will work for the fixed departure option only. If you have set the trip duration option then the seat will remain even after the booking.

So make sure you have the fixed departure date option chosen for the trip.

Hope this clears the confusion.

Let us know if you have any query/confusion further.

Thank you.

[Sakuna]

@support:

Thanks for the reply.

With latest plugin versions installed, and following receipt of your follow up above, I reviewed the Dates and Prices settings to be sure they are set at fixed departure.

I can confirm that with Fixed Departure set, not Trip Duration, the number of remaining seats is still the total number of seats.

Thoughts?

Thanks

[wensolutions]

Hello,

Can you please once make sure that ‘Enable Trip Inventory’ option has been enabled or not by going to Admin Panel > Trips > single trip page > Inventory options as shown in screenshot below ?

http://prntscr.com/qbwled

Regards.

[Sakuna]

Hey @support:

Thanks for the follow up.

I implemented your instructions above but no dice. Additional thoughts?

Thanks!

[wensolutions]

Hello,

Can you please once provide your login detail in the email below so that we can inspect the issue further?

Email: support@wptravel.io

Thank you.

[Author]

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