PayPal Express – No booking button

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This topic contains 10 replies, has 4 voices, and was last updated by  wensolutions 1 month, 2 weeks ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #13626

    MountainTraveler
    Participant

    Hey Wp Travel:

    Purchased a theme and this accompanying plugin. Great work on solid products!

    Topic
    PayPal Express Integration

    Steps
    1. read documentation
    2. integrated settings
    3. input REST API creds for sandbox testing
    4. attempted multiple mock bookings

    Issue
    The checkout page has no “book” or check out button where the trip client chooses payment method (options are standard and express).

    Developing locally. Site and plugin licenses are connected to the local site: trips.local

    Thoughts on how to solve this?

    #13663

    wensolutions
    Keymaster

    Hello,

    First of all, thank you so much for the purchase of theme and addon. Hope you will have a good experience 🙂

    Regarding you query, In case of PayPal Express Checkout, the PayPal checkout button works as a button to Book or as Checkout button.

    Screenshot : https://prnt.sc/nc1gyp

    Hope this clears your confusion,

    Feel free to reach us for any further query/confusion,

    Best Regards!

    #13665

    MountainTraveler
    Participant

    Thanks for reply and for the screenshot.

    That PayPal button is not present on my frontend. Below “Total Trip Price” there is only white space.

    How to address this?

    #13675

    MountainTraveler
    Participant

    Hey Wensolutions:

    Update: I was able to get the Paypal button icons to appear.

    However, when I click Paypal or PaypalCredit (or any of the credit card icons), a small Paypal window opens briefly, maybe 1 sec, and then closes.

    Then nothing happens. I remain on the checkout page.

    Thoughts on possible solutions?

    #13765

    Support Team
    Keymaster

    Hello,

    Please once check if there is any console error.

    Also, please provide your site URL so that we can inspect further and help you.

    Hoping to hear from you soon.

    Thank you.

    #13917

    MountainTraveler
    Participant

    Hey Support:

    The issue seemed to have been related to developing locally. Once we migrated the site to the host and activated the site license on the live-hosted site, the issue resolved.

    Thank you for following up.

    #13940

    Support Team
    Keymaster

    Hello,

    Glad that you figured out the issues by yourself.

    let us know if you have any issues further.

    Also, we would really appreciate if you could help us by rating our plugin by following the link below:

    https://wordpress.org/support/plugin/wp-travel/reviews/

    Thank you.

    #17449

    leviathanbook
    Participant

    Hi WP Travel Support team!

    I’m having a similar problem, i just purchased the addon, inserted the necessary license keys but the paypal button is not showing up on the website. I was hoping you could enlighten me. what could be the issue here?

    thanks!

    #17464

    Support Team
    Keymaster

    Hello @leviathanbook,

    First of all, thank you very much for buying the addon.

    After entering the license, make sure to enable the payment gateway by going to Admin Panel > WP Travel > Settings > Payment.

    Screenshot:
    https://prnt.sc/o9ucaz

    For more clear instructions, please go through the official documentation of the plugin.

    https://wptravel.io/documentations/express-checkout/

    Hope this clears the confusion.

    Thank you.

    #17486

    leviathanbook
    Participant

    Hi WP Travel Support team!

    thank you for your fast response!

    I already switched that option to on, enabling the paypal express checkout. I followed the instruction on the page you provided. i already enabled the license key as well.

    You can check out the website at http://destination-unknown.co

    Thank you!

    #17490

    wensolutions
    Keymaster

    Hello @leviathanbook,

    When we inspected your site URL we found that you have totally customized the checkout page which is causing the issue.

    Since the customization is not done by us and we are unknown to the changes that are being made in the checkout page, we could not say much about the issue.

    So if you have made customization through the child theme then reactivate the parent theme and verify the issue. If you have the direct modification then back up the work and use the original version and verify the issue. But it always best to make the changes through the child theme.

    Hoping to hear from you soon.

    Thank you.

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