Problem with WPML

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This topic contains 3 replies, has 3 voices, and was last updated by  Support Team 2 weeks, 6 days ago.

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  • Author
    Posts
  • #20815

    sergix
    Participant

    Dear developer,
    I have a big problem with the translation of page with WPML.
    When I try to translate the page (being careful not to change the formatting code) automatically
    they are damaged. The photos disappear (in WPML MEDIA are translated though) and the text change position given in the page structure. Into the page the settings are identical to the Italians one but in the web site it’s not set and the page doesn’t appear as I wanted.
    Can you help me?

    italian version

    english version

    Thanks

    #20822

    wensolutions
    Keymaster

    Hello,

    Can you please provide us with your admin login detail in email given below so that we can inspect issue further?

    email: support@wptravel.io

    Regards.

    #20823

    sergix
    Participant

    Thanks, I wrote to you the credential to access the website. Looking forward to your promptly response.
    Regards

    #20844

    Support Team
    Keymaster

    Hello @sergix,

    Thank you for the login detail.

    When we inspected in detail about the issue, we found that upon translation of the widget created using the site origin plugin, it translates all the components from the widget which is creating the issue. It may be due to the compatibility issue between the site origin plugin and WPML.

    Screenshot:

    https://prnt.sc/pnvhek
    https://prnt.sc/pnvhpy

    So you need to create a separate page in the English manually and add the widget. Do not directly translate the content of the page.

    Hope this helps.

    Thank you.

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