reset password page is weird

Homepage Forums WP Travel reset password page is weird

This topic contains 7 replies, has 3 voices, and was last updated by  wensolutions 3 months, 3 weeks ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #18810

    Hello WP Travel support

    I found the reset password layout is weird during I testing forget password.
    Is it this is the layout for the user reset password ? If not , can you teach me how to fix it.
    https://snag.gy/6wBLV4.jpg

    Thanks

    Regard
    Winnie

    #18813

    Support Team
    Keymaster

    Hello,

    The login, page the screenshot of the page that you have posted is for resetting the admin login password of your WordPress set up.

    If you are referring to the WP Travel user dashboard layout then the layout is from the plugin itself as you can see in the screenshot below:

    https://prnt.sc/orjlte

    Hope this clears the confusion.

    Thank you

    #18845

    Thanks for reply .
    this is mine layout

    Reset password page
    https://snag.gy/d8EA46.jpg

    Retrieve New Password after click reset button
    https://snag.gy/FYkx9a.jpg

    Set new password page
    https://snag.gy/zcG93I.jpg

    all the layout izit like this ?If no ,can you screenshot to me the layout from forget password until reset password and also help me to fix it

    Thanks

    #18859

    wensolutions
    Keymaster

    Hello

    We would like to apologize for the inconvenience that you faced.

    On further inspection, we found that there is an issue in the forget password functionality of the plugin. We have already informed the issue to our plugin authors and they are working on it. We will come up with the fix as soon as possible.

    Hoping for your kind co-operation.

    Regards!

    #18861

    ok , when u will gonna to fix it?Because , this plugin is important to me.
    Hope u can fix it as soon as possible .
    If can let me know once u already fix the issue

    Thanks

    #18870

    Support Team
    Keymaster

    Hello,

    We will let you know once the issue is fixed.

    Hoping for your kind co-operation.

    Thank you.

    #18926

    Hello

    I want to know how was the progress to fix the forget password & reset password layout ?

    Thanks

    #18933

    wensolutions
    Keymaster

    Hello,

    Currently we are working on the redirection issue and once the issue is fixed we will test the feature and make the plugin ready for update.

    We will get back to you once the issue is fixed.

    Thank you for your kind co-operations.

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