[winnie-chaw@hotmail.com]

Hello WP Travel support

I found the reset password layout is weird during I testing forget password.
Is it this is the layout for the user reset password ? If not , can you teach me how to fix it.
https://snag.gy/6wBLV4.jpg

Thanks

Regard
Winnie

[Support Team]

Hello,

The login, page the screenshot of the page that you have posted is for resetting the admin login password of your WordPress set up.

If you are referring to the WP Travel user dashboard layout then the layout is from the plugin itself as you can see in the screenshot below:

https://prnt.sc/orjlte

Hope this clears the confusion.

Thank you

[winnie-chaw@hotmail.com]

Thanks for reply .
this is mine layout

Reset password page
https://snag.gy/d8EA46.jpg

Retrieve New Password after click reset button
https://snag.gy/FYkx9a.jpg

Set new password page
https://snag.gy/zcG93I.jpg

all the layout izit like this ?If no ,can you screenshot to me the layout from forget password until reset password and also help me to fix it

Thanks

[wensolutions]

Hello

We would like to apologize for the inconvenience that you faced.

On further inspection, we found that there is an issue in the forget password functionality of the plugin. We have already informed the issue to our plugin authors and they are working on it. We will come up with the fix as soon as possible.

Hoping for your kind co-operation.

Regards!

[winnie-chaw@hotmail.com]

ok , when u will gonna to fix it?Because , this plugin is important to me.
Hope u can fix it as soon as possible .
If can let me know once u already fix the issue

Thanks

[Support Team]

Hello,

We will let you know once the issue is fixed.

Hoping for your kind co-operation.

Thank you.

[winnie-chaw@hotmail.com]

Hello

I want to know how was the progress to fix the forget password & reset password layout ?

Thanks

[wensolutions]

Hello,

Currently we are working on the redirection issue and once the issue is fixed we will test the feature and make the plugin ready for update.

We will get back to you once the issue is fixed.

Thank you for your kind co-operations.

[Author]

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