[Heckman]

Hello,

I have added in the custom filter plugin and create one that was called country. Now I am trying to figure out how to make a shortcode that takes the specific country that I have created and displays the trips as a list. How can I do this?

Cheers,
Derek

[Support Team]

Hello @heckman,

The features to display the trip associated with the custom filter is not available as of now but we will note it as the requested feature and will work on it in the future.

Let us know if you have any queries/confusion further.

Thank you.

[marvimarv]

Hi there,

First of all: Awesome plugin! I’m impressed and will think about using the Pro Version soon.

An important question: In the documentation I cannot see the shortcode of the filter itself. It seems like the filter is already visible, however not the written shortcode. Would be great to get that.

Also, I’ve seen on your frontend demo, that the filter is ordered in a different manner (two filter options in one row for example). Is that possible to change for a beginner like me ;-)?

Thanks so much in advance. Appreciate your hard work on this plugin.

Cheers

[wensolutions]

Hello,

First of all, thank you for your interest in WP Travel plugin.

Regarding your query related to documentation, we will find the reason for absence of shortcode in the documentation and will update the documentation so that users will be provided with shortcode.

Also, regarding your query related to ‘two filter options in one row for example’, we are not quite clear with the query. Can you please provide us with specific screenshot of the section you are referring to so that we can help you?

If you have any queries further, let us know.

Thank you.

[marvimarv]

Wow, very great solution of the problem with the shortcode. Awesome!

Here some screenshots for the other issue:

https://wptravel.io/demo-base/ -> on your demo site below “Search your best” you have the filters “Search”, “Trip Type” and “Location” next to each other. However, when I use the shortcode for filters on my page, the filters are not in a single row next to each other, but each filter is in a single row and they are below each other. E.g.: “Search” is in line one, “location” in line two, etc.

Is it possible to get two or more filters in the same line like on your demo page?

Thanks again in advance.

Best regards from Germany
Marvin

[wensolutions]

Hello,

Actually, the shortcode for filter section below “Search your best” is not available. The shortcode you have used for the filters is the shortcode of the filter widget provided by WP Travel plugin which can be included in any page or post but it will appear in different line as you have mentioned.

Also, if you are using Travel Log theme and want the filters in same row as in demo, please enable search section by going to Admin Panel > Appearance > Customize > Homepage Sections > Itinerary Search Section

screenshot: http://prntscr.com/qkcxim

Hope this helps.

If you have any queries further, let us know.

Thank you.

[marvimarv]

Thanks!

Sorry, but another issue: I use your plugin for a client here: https://cutt.ly/srsdP6Q

However, if I try to use it on an iPhone, it is not possible to add the number of persons, since the plus button is out of screen. Would appreciate help on this one!

Thanks
Marvin

[wensolutions]

Hello,

Actually, the issue has been raised due to incompatibility issue of the theme you have used with the plugin. So for now to resolve the issue, please add following given CSS code in Additional CSS section.

@media screen and (max-width: 375px){
 .pax-select-container .pax-picker-minus{
   padding: 0px;
}
 .pax-select-container .pax-picker-plus{
   padding: 0px;
 }
 .pax-select-container .paxpicker-input{
  width: 35px;
 }
}

Hope this helps.

If you have any queries further, let us know.

Thank you.

[marvimarv]

Hi,

I got an issue with SSL. I got an SSL certificate, but the checkout page is still not totally SSL secure which stops me from using paypal express checkout. How do I fix this?

Also, how can I change the background image that is set as standard?

My customer got a pro version of WP Travel. In case you need the license for your support, kindly let me know.

Best regards
Marvin

[marvimarv]

…I think the best idea is to give the login data also. How can I transmit them to you confidentially?

Thanks in advance

Best regards

[wensolutions]

Hello @marvimarv,

Actually, the issue that you have mentioned is the security issue that needs to be consult with the server.

Also, the server needs to find out whether the issue has generated from the 3rd party plugin data URL like image link etc or the content from our plugin.

Further, when we inspected your site URL, we found that your client ID is invalid which is actually creating the issue of the payment.

https://prnt.sc/qx6i5a

So please once check your API keys and make sure they are correct.

Let us know if the issue is resolved or not?

Thank you

[marvimarv]

Thanks!

Unfortunatly I did not understand 100% what I have to do.

The client ID: it works in sandbox modus, but not in real modus. It’s exactly the ID I got from paypal.

What exactly do you mean to clarify the security issue with the “server”? You mean the SSL issue? I have made a copy of the side and the SSL works there, but still no success.

Please help me with further advice, I’m not sure what to do here.

Thanks in advance.

[marvimarv]

..also please let me know, how I can change the background image of WP Travel Checkout, Our Tours, About Us, etc.

Thanks in advance!

[marvimarv]

…sorry guys, one more question to the payment: I also tried it with stripe, however with Live Key it does not even show the credit card enter options. Please see a screenshot here: https://cutt.ly/IrPwG8v

The test domain I used it on is here: https://cutt.ly/3rPwSAP

Thanks again!

[wensolutions]

Hello @marvimarv,

Have you disabled the test mode from the WP Travel setting?

Can you please once check the ‘Test Mode’ option and disable it (if it is enabled) by going to Admin Panel > WP Travel > Settings > Debug as shown in screenshot below?

https://prnt.sc/q9phwi

Also, regarding your query related to background image, can you please provide us with specific screenshot of the section where you are willing to change the background image?

Thank you.

[Author]

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