[lakshmi]

Hi,
I have installed WP Travel plugin, while adding trips it shows errors on the page. Please help me to fix the issue.
Here am attaching the error shows in trip page,
———-
Fatal error: Uncaught exception ‘Exception’ with message ‘iconv module not loaded’ in /home/greatindiantours/public_html/greatescapes/wp-content/plugins/wp-travel/inc/framework/form/class.form.php:151 Stack trace: #0 /home/greatindiantours/public_html/greatescapes/wp-content/plugins/wp-travel/inc/framework/form/class.form.php(41): WP_Travel_FW_Form->slugify(‘wp-travel-enqui…’, Array, ‘_’) #1 /home/greatindiantours/public_html/greatescapes/wp-content/plugins/wp-travel/inc/trip-enquiries.php(150): WP_Travel_FW_Form->init(Array) #2 /home/greatindiantours/public_html/greatescapes/wp-content/plugins/wp-travel/inc/template-functions.php(436): wp_travel_get_enquiries_form() #3 [internal function]: wp_travel_single_excerpt(58) #4 /home/greatindiantours/public_html/greatescapes/wp-includes/class-wp-hook.php(286): call_user_func_array(‘wp_travel_singl…’, Array) #5 /home/greatindiantours/public_html/greatescapes/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #6 /home/greatindiantours/public_html/greatescap in /home/greatindiantours/public_html/greatescapes/wp-content/plugins/wp-travel/inc/framework/form/class.form.php on line 151
————–
Thanks in advance.

[lakshmi]

Hi,
Is there any solution? Am waiting.

[Support Team]

Hello @lakshmi,

When tested our plugin locally, we were unable to find any such issue.

The issue is may be due to your server configuration.

So please send us the system information which you can find by clicking on the link “System Information” available in the single trips:

Screenshot:
http://prntscr.com/k1zk9m

Thank you.

Regards!!

[lakshmi]

Hi,

This is my system information.

System Information
———————–
WordPress Information
——————-
Home URL: http://greatindiantours.com/greatescapes
Site URL: http://greatindiantours.com/greatescapes
WP Version: 4.9.6
WP Multisite: –
WP Memory Limit: 400 MB
WP Debug Mode: No
WP Cron: Yes
Language: en_US
Upload Directory Location: http://greatindiantours.com/greatescapes/wp-content/uploads
Server Information
——————
Server Info: Apache
PHP Version: 5.6.36
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.60.0, OpenSSL/1.0.2o
SUHOSIN Installed: –
MySQL Version: 5.6.39
Max Upload Size: 64 MB
Default Timezone is UTC: Yes
PHP Error Log File Location: error_log
fsockopen/cURL: Yes
SoapClient: No Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
DOMDocument: Yes
GZip: Yes
Multibyte String: No Your server does not support the mbstring functions – this is required for better character encoding. Some fallbacks will be used instead for it.
Remote Get Status: Yes
Current Theme
Name: Twenty Fifteen
Version: 2.0
Author URL: https://wordpress.org/
Child Theme: No. If you’re want to modifying a theme, it safe to create a child theme. See: How to create a child theme

[lakshmi]

Hi,

Did you find any solutions for the problem?

[Support Team]

Hello @lakshmi,

Actually, the issue is not in the plugin but the issue is related to your server.

The error is generated because the extension “iconv” is not loaded in your server.

So make sure to load this extension and for this, you need to contact your server host.

To be clear please have a look into the link below:

https://forums.cpanel.net/threads/enabling-iconv.603743/

Thank you.

Regards!!

[Author]

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