- This topic has 9 replies, 3 voices, and was last updated 3 years, 11 months ago by
Support Team.
- AuthorPosts
- April 4, 2019 at 10:02 am #13118
vahidmj
Participanthi . when i try to pay on paypal. i receive this massage “sorry we cant complate your purchase at this time.please return to the merchant and choose another way to pay”
I use paypal standard.
thanks.April 4, 2019 at 12:22 pm #13145wensolutions
KeymasterHello,
First of all thank you very much for using the plugin.
The issue may have raised due to the insufficient balance or paying in another currency, currency other than you have set in your site for booking.
Please go through the link below to know about the possible causes:
If this does not resolve the issue kindly let us know.
Thank you.
April 5, 2019 at 6:07 am #13160vahidmj
ParticipantI check all this thins and looks correct but still has error.
April 5, 2019 at 8:17 am #13170wensolutions
KeymasterHello,
Have you disabled the test mode? Make sure to disable the test mode by going to Admin Panel > WP Travel > Settings > Debug if you are trying to pay in live site.
Screenshot:
Hope this helps.
Thank you.
April 5, 2019 at 8:23 am #13172vahidmj
Participantyes its disabled.
April 5, 2019 at 10:03 am #13179wensolutions
KeymasterHello,
Since we could not actually find what exactly is creating the issue, please provide your login detail in the email given below so that we can inspect the issue further.
Email:
Thank you.
April 5, 2019 at 10:12 am #13180vahidmj
ParticipantI send email login detail .
April 5, 2019 at 12:17 pm #13186wensolutions
KeymasterHello,
Actually, we have not received the email.
Can you please resend the login detail in the email mentioned above?
Thank you.
April 5, 2019 at 12:32 pm #13187vahidmj
Participantplease check again .
Thank youApril 8, 2019 at 6:27 am #13249Support Team
KeymasterHello,
Thank you very much for the login detail.
When we checked the payment process via Standard PayPal, everything works fine as you can see in below given screen record.
https://www.loom.com/share/5084cd28d35141ea98c1eb627a1167da
Hope everything fine now.
If you have any issues further kindly let is know.
Thank you.
- AuthorPosts
- The forum ‘WP Travel PayPal Express Checkout’ is closed to new topics and replies.