[vahidmj]

hi . when i try to pay on paypal. i receive this massage “sorry we cant complate your purchase at this time.please return to the merchant and choose another way to pay”
I use paypal standard.
thanks.

[wensolutions]

Hello,

First of all thank you very much for using the plugin.

The issue may have raised due to the insufficient balance or paying in another currency, currency other than you have set in your site for booking.

Please go through the link below to know about the possible causes:

https://www.paypal-community.com/t5/Payments/Sorry-we-can-t-complete-your-purchase-at-this-time/td-p/1545216

If this does not resolve the issue kindly let us know.

Thank you.

[vahidmj]

I check all this thins and looks correct but still has error.

[wensolutions]

Hello,

Have you disabled the test mode? Make sure to disable the test mode by going to Admin Panel > WP Travel > Settings > Debug if you are trying to pay in live site.

Screenshot:

http://prntscr.com/n7soyl

Hope this helps.

Thank you.

[vahidmj]

yes its disabled.

[wensolutions]

Hello,

Since we could not actually find what exactly is creating the issue, please provide your login detail in the email given below so that we can inspect the issue further.

Email:

wptravel.io@gmail.com

Thank you.

[vahidmj]

I send email login detail .

[wensolutions]

Hello,

Actually, we have not received the email.

Can you please resend the login detail in the email mentioned above?

Thank you.

[vahidmj]

please check again .
Thank you

[Support Team]

Hello,

Thank you very much for the login detail.

When we checked the payment process via Standard PayPal, everything works fine as you can see in below given screen record.

https://www.loom.com/share/5084cd28d35141ea98c1eb627a1167da

Hope everything fine now.

If you have any issues further kindly let is know.

Thank you.

[Author]

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