Homepage › Forums › WP Travel PayPal Express Checkout › Standard paypal This topic contains 9 replies, has 3 voices, and was last updated by Support Team 9 months, 2 weeks ago. Viewing 10 posts - 1 through 10 (of 10 total) Author Posts April 4, 2019 at 10:02 am #13118 vahidmjParticipant hi . when i try to pay on paypal. i receive this massage “sorry we cant complate your purchase at this time.please return to the merchant and choose another way to pay” I use paypal standard. thanks. April 4, 2019 at 12:22 pm #13145 wensolutionsKeymaster Hello, First of all thank you very much for using the plugin. The issue may have raised due to the insufficient balance or paying in another currency, currency other than you have set in your site for booking. Please go through the link below to know about the possible causes: https://www.paypal-community.com/t5/Payments/Sorry-we-can-t-complete-your-purchase-at-this-time/td-p/1545216 If this does not resolve the issue kindly let us know. Thank you. April 5, 2019 at 6:07 am #13160 vahidmjParticipant I check all this thins and looks correct but still has error. April 5, 2019 at 8:17 am #13170 wensolutionsKeymaster Hello, Have you disabled the test mode? Make sure to disable the test mode by going to Admin Panel > WP Travel > Settings > Debug if you are trying to pay in live site. Screenshot: http://prntscr.com/n7soyl Hope this helps. Thank you. April 5, 2019 at 8:23 am #13172 vahidmjParticipant yes its disabled. April 5, 2019 at 10:03 am #13179 wensolutionsKeymaster Hello, Since we could not actually find what exactly is creating the issue, please provide your login detail in the email given below so that we can inspect the issue further. Email: email@example.com Thank you. April 5, 2019 at 10:12 am #13180 vahidmjParticipant I send email login detail . April 5, 2019 at 12:17 pm #13186 wensolutionsKeymaster Hello, Actually, we have not received the email. Can you please resend the login detail in the email mentioned above? Thank you. April 5, 2019 at 12:32 pm #13187 vahidmjParticipant please check again . Thank you April 8, 2019 at 6:27 am #13249 Support TeamKeymaster Hello, Thank you very much for the login detail. When we checked the payment process via Standard PayPal, everything works fine as you can see in below given screen record. https://www.loom.com/share/5084cd28d35141ea98c1eb627a1167da Hope everything fine now. If you have any issues further kindly let is know. Thank you. Author Posts Viewing 10 posts - 1 through 10 (of 10 total) You must be logged in to reply to this topic.