STARS RATING – NOT IN PLACE

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This topic contains 5 replies, has 2 voices, and was last updated by  wensolutions 2 months, 1 week ago.

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  • #23207

    Hola Just noticed the the RATING stars on the home page is not aligned… or on its place. Can you please help to fix it? https://prnt.sc/qs1se1

    https://www.tours-atitlan.com/

    Please need you help and advise.

    #23213

    wensolutions
    Keymaster

    Hello,

    Actually, the issue has raised due to incompatibility of theme you have used with WP Travel plugin. However, to resolve the issue, you can add following given CSS code in Additional CSS section by going to Admin Panel > Appearance > Customize > Additional Css

    .wp-travel-average-review span::before{
        content: none;
    }

    Hope this helps.

    If you have any queries further, let us know.

    Thank you.

    #23276

    Hola Thank you for the additional code…

    I have entered and now it has fixed the stars.. BUT it does not look the stars filled in Orange or yellow as it suppose to look after someone leaves a review… check the link – https://prnt.sc/qt93n8
    https://www.tours-atitlan.com/

    Also when someone clicks on the product… its not showing like it was before – filled in orange
    https://prnt.sc/qt94ak
    https://www.tours-atitlan.com/itinerary/bird-watching-atitlan-tours/

    ——————-

    HERE IS HOW IT LOOKS LIKE – AFTER REVIEWS ARE POSTED
    https://prnt.sc/qt95hg

    I hope this is help full for you to send me the correct code.

    Thanks,
    Pedro

    #23282

    wensolutions
    Keymaster

    Hello,

    Please add following given CSS code in Additional CSS section to resolve the issue related to star ratings.

    .entry-meta .wp-travel-average-review span {
        font-size: 10.5px;
    }
    
    .entry-meta .wp-travel-average-review span::before{
        font-size: 10.5px;
        top: 1px;
    }

    Please remove the CSS code we have provided earlier.

    If you have any queries further, let us know.

    Thank you.

    #23295

    Hola Again,

    Thank you for your great support… I have entered the code and I COULD SEE some progress but not 100% complete. Still in see dark starts instead of yellow…

    – HERE YOU CAN SEE THAT THE COLOR OF THE STARS ARE STILL GREY

    https://www.tours-atitlan.com/

    IN THIS OTHER SECTION OF THE WEBSITE THE COLOR IS CORRECT

    https://www.tours-atitlan.com/itinerary/pico-de-cielo-day-hike/

    — WHAT IS THE NEXT STEP TO FIX THE RATING COLOR IN THIS LINK https://www.tours-atitlan.com/
    https://prnt.sc/qtmlhd

    Thanks!

    #23318

    wensolutions
    Keymaster

    Hello,

    Actually, when we inspected the site URL(https://www.tours-atitlan.com/) you have provided, we found that the color of rating stars is orange as you can see in screenshot below:

    http://prntscr.com/qtukgn

    Can you please once verify the color of rating stars?

    Regards.

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