TABS on Trip page

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #26888
    Flukkini
    Participant

    Tabs have disappeared but “Overview”.

    #26891
    wensolutions
    Keymaster

    Hello @flukkini,

    We are not quite clear with your query, so can you please explain further so that we can help you?

    Thank you.

    #26892
    Flukkini
    Participant

    I’m sorry I forgot the link to the image:

    https://www.dropbox.com/s/wmlxyrjzmm8a6cs/tabs%20disappeared.jpeg?dl=0

    All the tabs (itinerary, booking, includes etc. vanished…)

    #26925
    Flukkini
    Participant

    Hello there, in order to run my business I reverted my website to a version prior to the V4 upgrade: everything is back as it was but for the tabs on trip page: somehow all of them but the “overview” one have been grouped in a vertical column underneath the “booking dates list” and I do not know how to revert them in their horizontal state so that tehy can be visible again.

    I will not upgrade the travel plugin to a V4 version until it become stable and totally operative, but until then, pls, at least help me solve the tabs problem.

    You have both access to my website backend and to the FTP.

    Thank you.

    #26954
    wensolutions
    Keymaster

    Hello @hflukkini,

    Thank you for the login.

    We will inspect the issue further and help you resolve the issue and get back to you.

    Thank you.

    #26955
    wensolutions
    Keymaster

    Hello @flukkini,

    Meanwhile, when we inspected your admin login we found that you have added the previous version zip. To check the V4 issues, we need to replace it with the current version (WP Travel version 4) and test the issue further. Since your site is live and it is risky to make any changes while testing, please let us know if you could make the changes in the live site or will you provide the staging site for the test?

    We would suggest you to go to the second option as it is best to make the changes in the staging site than in the live site.

    As for the tab issue, the issue is raised due to the slick, however, you can use below-given CSS and fix the issue of the tab.

    #wp-travel-tab-wrapper .resp-tabs-list{
        display: flex !important;
    }
    #wp-travel-tab-wrapper .resp-tabs-list li{
        white-space: nowrap;
    }

    Hoping to hear from you soon.

    Thank you.

    #26972
    Flukkini
    Participant

    Thank you, I applied your suggested css and it worked.
    Just for your info: it is the “Travel Utilities” plugin that causes the problem; once disabled tabs reappeared.

    As for V4 version of the plugin I’ll wait some more days to update it again as we have just reopened our business after the lockdown and I cannot miss any more bookings in the coming days.

    Thank you for now.

    #26974
    wensolutions
    Keymaster

    Hello @flukkini,

    Can we replace the zip to V4 in live site and check or you will provide the staging site for debugging the issue?

    #27000
    wensolutions
    Keymaster

    Hello @flukkini,

    Can we make the changes in the current site? Please let us know so that we can inspect the issue further.

    Thank you.

    #27049
    Flukkini
    Participant

    Hello there, this is the situation up to date:

    I upgraded your plugin to the last version available.
    Everything is working but the “check out” page that is still frozen and doesn’t deliver any results.

    So: you have all my accesses, both back end and FTP, pls help me solve this unfortunate situation.
    Thank you.

    #27070
    wensolutions
    Keymaster

    Hello,

    We will inspect the issue and get back to you.

    Regards.

    #27074
    wensolutions
    Keymaster

    Hello.

    We have fixed the issue now, please verify.

    Thank you.

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