- This topic has 9 replies, 3 voices, and was last updated 3 years ago by
Support Team.
- AuthorPosts
- May 26, 2020 at 3:15 pm #26221
knlknsl@gmail.com
ParticipantHi,
Can you please let me know how to show “Thank you” option under wp travel -> settings, so that I can assign Thank you page under that option.
Please check the link of the screenshot for reference.
https://nimb.ws/1XYjqT
Look forward to hearing from you.
Thank You.May 27, 2020 at 4:33 am #26237wensolutions
KeymasterHello @knlknslgmail-com,
The “Thank you” page setting will only appear after the activation WP Travel Pro plugin or WP Travel Utilities plugin.
So make sure to activate either one of them to use the feature.
After the activation, you need to go to Admin Panel > WP Travel > Settings > General and set the page for the “Thank you” page.
Screenshot: https://prnt.sc/soi980
Hope this helps.
Thank you
May 29, 2020 at 6:52 am #26301knlknsl@gmail.com
ParticipantHi, wp travel Team,
Thanks for the Help.
One more issue I am facing. I have made a website in the subfolder of Domain (example.com/test) and I have made trips on that when I tried to book any trip, it redirects to site domain. Can you please let me know what is the issue in this? Or if I transfer all the files in the root folder of the domain, Then the issue will be resolved?
Look forward to hearing from you.
Thank You.May 29, 2020 at 11:32 am #26307wensolutions
KeymasterHello @knlknslgmail-com,
The issue is noted as the known issue and the developer are working on it. We will release the fixes in the next update of the plugin.
In the meanwhile, please provide your login detail in the email below so that we can fix the issue for you.
Email: support[at]wptravel.io
Thank you.
May 29, 2020 at 11:56 am #26308knlknsl@gmail.com
ParticipantHi wptravel team,
Do you need the login details of admin to fix the issue?
Thank You.June 1, 2020 at 7:05 am #26361wensolutions
KeymasterHello,
First of all please make sure that you have set up thank you page properly by going to Admin Panel > WP Travel > Settings > General as we have mentioned earlier(above).
Also, if everything is fine regarding setting up ‘Thankyou page’ then please send admin login detail in below given email so that we can inspect the issue further.
support[at]wptravel.io
Regards.
June 1, 2020 at 12:02 pm #26366knlknsl@gmail.com
ParticipantHi,
I didn’t update to WP Travel Pro plugin or WP Travel Utilities plugin, I am using free version.
Now please let me know, should i share the admin log-in credentials?
Look forward to hearing from you.
Thank You.June 1, 2020 at 12:18 pm #26368Support Team
KeymasterHello,
Regarding your queries, as we have already mentioned that feature to redirect to thank you page after booking comes from the WP Travel Pro or WP Travel Utilities.
Otherwise, it redirects to the single trip page after you make a booking.
Hope this helps.
If you have further queries, let us know.
Regards.
June 1, 2020 at 12:48 pm #26369knlknsl@gmail.com
ParticipantHi WP Travel team,
My issue has been resolved. Thank you you guys have a very good support team.
Thank you.June 2, 2020 at 3:29 am #26379Support Team
KeymasterHello,
Glad we could help you.
If you have further queries, let us know.
Also, we would really appreciate if you could help us by rating our support by following link below:
https://wordpress.org/support/plugin/wp-travel/reviews/Regards.
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