total wrong price calculation

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This topic contains 7 replies, has 2 voices, and was last updated by  Support Team 1 year, 5 months ago.

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  • Author
    Posts
  • #5904

    marco barilli
    Participant

    I’m working to activate payments on some trips. I entered maximum number of people per group 2. In the booking form of the travel page is already entered 2 people, I click on Book now and enter the page wp travel cart, here I post again 2 people I click on proceed to checkout but on the next page ( wp travel checkout) does not calculate 2 people but only one.
    Why? How can I solve?

    Thank you

    #5925

    Support Team
    Keymaster

    Hello @narco-barlli,

    Actually, it is not the issue and to make you clear here is the explanation for this.

    In the plugin, the price of the trips can either be set as the “price per person” or “price per group” since there are multiple types of the trip where people can go individually or in a group. If you save the setting as the price per group for a trip then it will calculate the single price that you have defined for the trip as a group price and as you know the group will have more than one person. Additionally, the plugin has already provided the feature where you can enter the minimum and maximum no of people to include in a group.

    In case if the trip price is set as “per person” then it will calculate the total price counting the total no of the person on that trip and the price will increase with the addition of people.

    So in your case you can define as the price of the trips as per person in the field ” Dates and Prices” by going to Admin Panel > Trips and to individual trips.

    Hope this clears the confusion.

    If you have any query further, then please let us know.

    Best Regards!!

    #5926

    marco barilli
    Participant

    In case if the trip price is set as “per person” then it will calculate the total price counting the total no of the person on that trip and the price will increase with the addition of people.

    So in your case you can define as the price of the trips as per person in the field ” Dates and Prices” by going to Admin Panel > Trips and to individual trips.

    NO don’t work!!!

    #5936

    Support Team
    Keymaster

    Hello @marco-barlli,

    If this does not work either then please provide your site URL so that we can inspect further and help you.

    Thank you.

    Best Regards!!

    #5984

    marco barilli
    Participant
    #5989

    Support Team
    Keymaster

    Hello @marco-barlli,

    When we inspected you site URL, we found that you have not enabled the booking button in any of the trips so we could not inspect what exactly your issue is.

    So please enable the booking button and let us know and we will inspect the issue.

    Thank you.

    Best Regards!!

    #5991

    marco barilli
    Participant

    done….

    #5997

    Support Team
    Keymaster

    Hello @marco-barilli,

    Once update your plugin to the latest version and verify the issue.

    If the issue still persists even with the latest version then kindly send us your login detail to our official email address given below:

    wensolution@gmail.com

    Thank you.

    Best Regards!!

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