[anubhav1237]

I am not receiving tour Inquiry email notifications on the email I have added in the WP Travel Email setting for “Inquiry email template”

Could you help out with this problem?

[Support Team]

Hello @anubhav1237,

The enquiry email will be sent to the admin email and currently, there is no such setting of the email.

But we will note it as the requested feature and will work on it.

Hope this clears the confusion.

Thank you.

[anubhav1237]

Hi. What is the admin email in this case? Can we set our own email as admin?

[Support Team]

Hello @anubhav1237,

The admin email can be changed from Admin Panel > Settings > General.

Screenshot:
http://prntscr.com/ngl628

Hope this helps.

Thank you.

[anubhav1237]

Hi, I have already entered my regular email in the admin setting which I used for my tour bookings. But I am still don’t get inquiry notifications.

[wensolutions]

Hello @anubhav1237,

Please once check your spam folder if the email has been redirected there. The enquiry email will be sent to the admin email.

Also if no email is found then check by setting the SMTP as well.

If you still did not receive the email then please send your login detail in the email below so that we can inspect the issue further.

Email:

wptravel.io@gmail.com

Thank you.

[Author]

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