TOURABLE | FORM PAYS

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #19616
    diego210172
    Participant

    Good day, I ask for help with the payment module, I have enabled paypal payment methods, bank transfer and payu latam.

    The Paypal Express Check out and Payu Latam Check Out options are shown on the web, I need to disable them.

    i need email for you can pass more specific and private data

    Thanks

    #19620
    Support Team
    Keymaster

    Hello @diego210172,

    Good morning, we hope you are doing well.

    Now coming back to your query, you can disable the payment gateway that you have mentioned by going to Admin Panel > WP Travel > Settings > Payment and disable the payment gateway.

    https://prnt.sc/p4jgcf

    As for sending the private email, please use below given email:

    support[at]wptravel.io

    Hope this helps.

    Thank you.

    #19641
    diego210172
    Participant

    Hello, good morning, I have disabled, but it works, it has an error.

    you can see on the page 1000viajeros.com

    is urgent

    Thanks

    #19673
    Support Team
    Keymaster

    Hello @diego210172,

    The plugin is updated so please once disable the setting in the latest version of the plugin and verify the issue.

    If the issue still exist then kindly send in your login detail in the email mentioned below so that we can properly inspect the issue further and help you.

    support[at]wptravel.io

    Thank you.

    #21564
    diego210172
    Participant

    Good morning, please help me with the payment button, it does not advance and has an error in the payment advance column.

    Thank you

    https://1000viajeros.com/screenshot_wptravel_pay/

    #21567
    Support Team
    Keymaster

    Hello @diego210172,

    The issue has raised due to the use of “&” in the pricing name as shown in the screenshot below:

    https://prnt.sc/q22oez

    Some special characters like “&” will raise an error as for now, but we will definitely fix the issue so as a fix, please remove it and input the text.

    Let us know if you have any queries/confusion further.

    Thank you.

    #21577
    diego210172
    Participant

    Good morning, the mistake is not that,
    the travel date is selected but does not show the number of passengers, the box does not increase, it is only zero

    screanshot another travel package: Black Friday: Magico Spanish version

    https://n9.cl/see/3wpo0

    Another case is how to organize 4 prices (single, double, triple, chd) in 4 seasons with departure dates per month per year

    travel package provider screanshot https://n9.cl/see/aibx

    Thanks

    #21588
    Support Team
    Keymaster

    Hello @diego210172,

    The issue of not showing the number of passengers is due to the reason we mentioned. So please once check the issue by removing the character “&” as we have mentioned in above reply.

    As for your second, the option is not available. But we will note it as the requested feature and will work on it.

    Let us know if removing the character resolve the issue or not

    Thank you.

    #21784
    diego210172
    Participant

    GOOD DAY, WE HAVE PERFORMED WEB SPEED TESTS AND WE ARE 20% FOR INTERNET SEARCHERS, PLEASE HELP ME TO IMPROVE THE WEB LOAD SPEED FOR CUSTOMERS

    THANKS

    #21785
    diego210172
    Participant

    THE PROBLEM CONTINUES WITHOUT SOLUTION, DOES NOT CONTINUE THE PAYMENT COLUMN

    https://n9.cl/l6bj

    PLISS SOLUTION

    THANKS

    #21793
    Support Team
    Keymaster

    Hello @diego210172,

    The issue has raised due to the use of “$” in the pricing name section. Actually we have not allowed some special characters like “$” in the pricing name section due to security reasons.

    So as for now please replace the “$” with the text. However, we will address this problem in future updates.

    Thank you.

    #21797
    diego210172
    Participant

    Good morning, it seems to me that English is not helping us, the problem is not solved, the characters in texts should not interfere with prices, they are different fields that do not affect.

    Only some packages have this problem, example:
    Package with error Book Now / Reservar ahora https://n9.cl/rge8
    Correct Package Book Now / Reservar ahora https://n9.cl/2f1x

    I suggest checking before answering, I send you the license number?

    This error is in the last update, before we did not have that problem.

    #21805
    Support Team
    Keymaster

    Hello @diego210172,

    We would like to apologize for the inconveniences. Also, we always reply to our query after the detail inspection only.

    Regarding your issue, what we make you clear is that some special characters like “$” is not allowed in the pricing name.

    For example, in the trip mentioned below, you have used the “$” sign in pricing name that is why you were not able to book the trip.
    https://1000viajeros.com/itinerario/black-friday-magico/

    The issue in the console: https://prnt.sc/q6x9y3

    But in case of another trip :https://1000viajeros.com/itinerario/black-friday-cancun/

    You have not used any special character so you can book the trip.

    You can also refer to below given screen record for proper information.

    https://www.loom.com/share/e5b30e221c584e1f895f15bddf3f3884

    So please once replace the character with the text and verify the issue.

    For any confusion further, kindly let us know.

    Thank you.

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