[alisarac@live.com]

Hi,

I’m using “loco translate” to translate my website. But it won’t translate anything until i “relocate” translation files to languages/loco/themes/travel-base-pro-da_DK.po
When I move them to the folder mentioned above it will translate the site but when it does that “destination” section appear on the top of the site

When I’m using the Custom location for safe my translations it’s work but messes the site up.

When I’m using the author’s location, the site turns back to normal but the translation doesn’t work.

Best regards.

[alisarac@live.com]

Hello again, please take a look.

Best regards.

[wensolutions]

Hello @alisaraclive-com,

We will inspect the issue further properly by making the translation using the Loco Translate plugin and get back to you.

Thank you very much for the co-operation.

Regards!!

[wensolutions]

Hello @alisaraclive-com,

When we tested the issue on our side, we were not able to find such an issue. The string was translating absolutely fine.

So can you please once provide us with your login detail in the email below for the further inspection.

support[at]wptravel.io

Thank you.

[alisarac@live.com]

Hello again, I’ve sent it to the mail. Thank you for your time.

[wensolutions]

Hello,

Thank you for the login detail.

When we inspected the issue further and made the translation ourself, we were unable to find such issue as you can see in the screen record below:

https://www.loom.com/share/a43317a659bc4e53805969505d80d15e

So can you please provide the screen record of the issue that you are facing so that we can help you further?

Hoping for the response.

Thank you.

[alisarac@live.com]

Thank you for your time.

I just recorded a video with the issue, but I forget to point that the translation is gone after changing to the original settings, 1:34 on video.

https://youtu.be/955RF520brc

Thank you

[wensolutions]

Hello,

Thank you for the screen record. Since we cannot replicate the issue following your video locally, we will check it in your site so this may take time so we will get back to you once we figure out the issue.

Hoping for your kind co-operations.

Regards!!

[alisarac@live.com]

That’s fine, I’m waiting impatiently 🙂

Best regards

[wensolutions]

Hello @alisaraclive-com,

We have sent you an email and the link to the theme zip file. Please check the email and replace your current them with the theme we have sent you.

Let us know if that helps or not?

Thank you.

[alisarac@live.com]

Hi 🙂

I did not recieve it? Can you please sent it to alisarac[at]live.com

I have checked my spam/junk mail also.

Thank you so much.

Regards.

[wensolutions]

Hello @alisaraclive-com,

We have sent you the email again. Please check and verify the issue.

Thank you.

[alisarac@live.com]

The same problem, but this time; slider disappeared. Sent an email to you with screenshot.

[alisarac@live.com]

Hi again,

When I try to edit my theme on, “theme appearance” the slider shows as the second.

When i upload the files you sent me main slider disappears completely.

Best Regards

[wensolutions]

Hello,

Can you please once only activate the WP Travel plugin, Loco Translate plugin and then verify the issue? Make sure all other plugins are disabled as the issue might have been raised due to the conflict with other plugins.

Hoping to hear from you soon.

Thank you.

[Author]

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