Traveler in mail template for "admin"

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This topic contains 9 replies, has 4 voices, and was last updated by  Support Team 1 month ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #20850

    Ron Men
    Participant

    Hey WP Travel support team,

    would it be possible to get all the traveler information within the send email like shown in the booking page?

    Regards
    RonMen

    #20854

    wensolutions
    Keymaster

    Hello,

    As for now, to get traveler information within send email like shown in booking page, you can modify the content of the email by yourself by going to WP Travel > Settings > Email

    You should add required new field in the email content section as shown in screenshot below:
    https://prnt.sc/nd1fq5

    If you have any queries further, let us know.

    Thank you.

    #22046

    seal
    Participant

    Hello,

    Is it the class ? or the ID ?
    Can you give a bit more details please ?

    Thanks a lot

    #22047

    Support Team
    Keymaster

    Hello @leisureandadventure,

    It’s the ID that you need to use.

    For more clear information on this, please refer to below given link:

    https://prnt.sc/qbfv7z

    Hope this clears the confusion.

    Let us know if you have any issues further.

    Thank you.

    #22102

    seal
    Participant

    Hello,

    Thanks but it does not work :
    https://prnt.sc/qc3sy8

    Also I have tried and put a phone number but the enquiry arrives empty for this field

    #22112

    Support Team
    Keymaster

    Hello @leisureandadventure,

    When we tested by adding the phone no in the email template, the value added the field is obtained in the email.

    So we have prepared you with the screen record that will guide you to add the new field and show them in the emails.

    https://www.loom.com/share/79b1b68545cf4992b3908cb5e6e40470

    Hope this helps.

    Thank you.

    #22120

    seal
    Participant

    Hello,

    Thank you so much for the video it is very clear.
    I think we have a technical problem between the Email template and the Field editor.
    Could you please check ? I send you a login

    #22124

    wensolutions
    Keymaster

    Hello,

    Upon inspecting your admin dashboard setting, we found that you have not added the id as we have mentioned in the Enquiry template.

    Now we have added the id for you in the template. This should work.

    Please once check and verify.

    Thank you.

    #22131

    seal
    Participant

    well done !

    #22146

    Support Team
    Keymaster

    Hello,

    Glad we could help you.

    If you have any issues further then kindly let us know.

    Thank you.

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