- This topic has 4 replies, 2 voices, and was last updated 4 years, 9 months ago by Support Team.
- August 22, 2018 at 2:35 pm #7881
Hello again 🙂
When viewing a trip in single view mode no trip facts show, they are enable on the back end, turned on and have a value. This happen after I installed your WP Travel Utilities plugin and activate it. Old trips that exist before use plugin keep their facts but when updated they no longer display on single view.
Does WP Travel Utilities have a filter function for trip facts on single view page? If not could you please advice?
I must point out they are not hidden by css either 😉
Thank youAugust 23, 2018 at 7:45 am #7894Support TeamKeymaster
While we have tested the Trip Facts section on our side, the Trip Facts are being displayed in the trip single page correctly.
To debug the issue further and check for possible errors, please check by enabling WP_DEBUG in your wp-config file and check if the issue is resolved.
If the issue is still not resolved, please provide us your website URL so that we can check the issue further and provide some precise fix.
Best Regards !!August 23, 2018 at 2:45 pm #7901
Thank you Iwill do just that and report backAugust 23, 2018 at 4:25 pm #7903
Many apologies it was a coincidence that I installed Travel Utilities at the time this happened 😐
The cause was an error updating WP Travel left it with incorrect versions of certain files in the backendAugust 24, 2018 at 6:40 am #7905Support TeamKeymaster
We hope your issues will be resolved with the update fix.
If the issue is still not resolved, please write back to us so that we can check the issue further and provide some precise fix.
Best Regards !!
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