Unable to click update or publish

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This topic contains 2 replies, has 2 voices, and was last updated by  Support Team 4 months, 3 weeks ago.

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  • Author
    Posts
  • #11079

    kenbong
    Participant

    Dear Support Team,

    Thanks for the great support thus far! I am facing a big issues – I am unable to publish or update any new trips. Clicking the publish / update button does nothing

    I am only facing these issues with new trips created.

    I am still able to update old trips that have been created previously

    I have tried updating WordPress, disabling plugins and also using another PC and internet connection

    Please advise

    Thanks!
    Ken

    • This topic was modified 4 months, 3 weeks ago by  kenbong.
    #11081

    kenbong
    Participant

    I made a video showing the error, you can view it here:

    https://youtu.be/-kuRLt5srH8

    • This reply was modified 4 months, 3 weeks ago by  kenbong.
    #11089

    Support Team
    Keymaster

    Hello @kenbong

    We would like to apologize for the trouble. The issue is a noted issue and our developers are working on it.

    However, as a workaround, please enter the date and price for the newly created trip and publish the trip.

    If the issue persist even after filling out the fields in dates and prices, please write us back.

    Hoping for your kind co-operation,

    Regards!!

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