Unable to insert download

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This topic contains 3 replies, has 2 voices, and was last updated by  Support Team 1 year, 3 months ago.

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  • Author
    Posts
  • #7677

    kenbong
    Participant

    Dear Support Team,

    I have tried inserting an itinerary file for users to download, however it is only showing as text, I have tested the same shortcode with other pages and it is working fine.

    The URL is http://www.marinediscoveryholidays.com/itinerary/gold-coast-discovery/

    The download shortcode is under the ‘Highlights’ tab

    I am planning to switch to the Travel Log theme together with tour WP utilities once my few queries are ironed out so I can start porting my site data over. I look forward to your assistance

    Thanks!
    Ken

    #7680

    Support Team
    Keymaster

    Hello @kenbong,

    When we tested the shortcode by placing it on every tab then it is working absolutely fine as you can see in the below given gif record:

    https://imgur.com/a/y2DlkTM

    So please make sure you have added the proper shortcode in the editor in “Text” mode.

    http://prntscr.com/kfos7d

    And yes you can definitely use the Travel log theme along with the plugin as it will provide the best layout and support the Wp travel Plguin.

    Also, WP Travel Utilities will definitely enhance your travel site as it consists of lots of important features that has not addressed by the free WP Travel plugin.

    To know about the amazing feature that WP Travel had to offer please refer to below given link:

    http://wptravel.io/downloads/wp-travel-utilities/

    Hope this Helps.

    Regards!!

    Have a good day 🙂 .

    #7683

    kenbong
    Participant

    Dear Support Team,

    I have tried your solution but still the download button does not show, I have also tried to insert a form but unsuccessful as well. Could it be because of the code below?

    Previously you guys have helped provide me with this 2 codes to add into additional CSS so that the trip page only shows the Location and not other information:

    .wp-travel-trip-meta-info ul li:not(.no-border) {
    display: none;
    }

    and also

    .wp-travel-feature-slide-content.featured-detail-section .trip-short-desc, .wp-travel-feature-slide-content.featured-detail-section .wp-travel-trip-code {
    display: none;
    }

    Did these codes ‘break’ the download button?

    I look forward to your advise

    Thanks!
    Ken

    #7689

    Support Team
    Keymaster

    Hello @kenbong,

    We would like to apologize for the trouble.

    For your information, the CSS that we have provided has nothing to do with the shortcode i.e it does not produce any effect elsewhere.

    Also, when we tested the shortcode from the plugin that you have used it is working absolutely fine as you can see in the screen record below:

    https://imgur.com/a/kZXFDXL

    So make sure you have the latest version of the WordPress which is 1.5.1 .

    If this does not solve the issue kindly let us know.

    Thank you.

    Regards!!

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