Visitors unable to submit enquiry via enquiry form

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This topic contains 1 reply, has 2 voices, and was last updated by  Support Team 4 months, 4 weeks ago.

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  • Author
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  • #11003

    kenbong
    Participant

    Dear WP Travel team,

    I have just realised that my site visitors are unable to submit their enquiries via the trip enquiry button and receive the following error message:

    Your Enquiery has been added but the email could not be sent.
    Possible reason: your host may have disabled the mail() function.

    I have checked in my theme settings and ‘send mail to admin’ has been activated (I used to be able receive enquiry emails until recently)

    Please find attached the screenshot: https://snag.gy/2qSQfP.jpg

    Here is the URL: http://www.marinediscoveryholidays.com/itinerary/superstar-gemini-b1f1-双子星号买1送1!/

    I look forward to your reply!

    Thanks
    Ken

    • This topic was modified 4 months, 4 weeks ago by  kenbong.
    #11007

    Support Team
    Keymaster

    Hello @kenbong ,

    First of all, thank you very much for using the WP Travel plugin and hope you have a great time using it 🙂 .

    Regarding the issue please refer to below given link.

    http://wptravel.io/email-not-functioning-properly/

    Hope this helps.

    Best Regards!!

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