- This topic has 7 replies, 2 voices, and was last updated 4 years, 3 months ago by Support Team.
- February 20, 2019 at 11:30 am #11054
this morning I bought the WP travel utility addon for my site. I’m working with the Tourable Pro theme from WP Travel. I installed the addon this morning by uploading the ZIP file in my WordPress back-end and after I did that, my slider in the front-end was acting weird. This is about the “Travelers Choice” slider which is in the Tourable Pro theme. The moment I deactivate the WP travel utilities; the slider immediately goes back to normal.
Wrong (activated the addon):
Right (deactivated the addon):
February 20, 2019 at 12:07 pm #11056
Thank you very much for buying the addon.
The issue is already noted as the known issue and our developer team is working on it.
We will soon release the update fixing the issue.
Hoping for your kind co-operations.
Best Regards!!February 21, 2019 at 7:56 am #11078
Ok, thanks for the fast response. I’m wondering when I could expect a solution. I’ve deadlines to work on so…February 22, 2019 at 4:55 am #11124
The update is releasing within a few hours. Hope everything works fine for you after that.
Best Regards!!February 28, 2019 at 9:14 am #11442
I’ve updated the plugin then reloaded the site and nothing has changed. After that, I deleted the plugin from my site, downloaded the new version on the my account page from themepalace, uploaded, installed, activeded it, inclusive the license code. Nothing changes.
So it’s not fixed. The slider ‘s still broken when I activate the utilities addon.
I’m looking forward to your response.February 28, 2019 at 9:17 am #11443
Suddenly, it works. It looks like the fix isnt stable. Sometimes the slider works, sometimes it doenst. Please check this issue.. for now; it works. But I don’t know for how long.February 28, 2019 at 9:29 am #11444
Yes, we did fix the issue of the slider and good to hear that everything is working fine now.
Please do not hesitate to post if you have any issues further.
Also, we would really appreciate if you could help us by rating our plugin by following the link given below:
Thank you 🙂
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