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Forum Replies Created
September 20, 2019 at 12:54 pm in reply to: Group size number missing + min booking pax required not requested #19896
Hi, both problems are still there after the update.
I set group size in the back end and on the front end it says “No size limit”.
The min booking pax still does not block putting order on cart, if not complied.
I just sent you my ftp access as per your previous request.
Wait for your fix. Than you.
I found out that the problem is caused by the plugin you created for me back in february as per my customization request. I disabled it and looks like the double booking list is gone.
So the dollars I paid you for this customization were supposed to be with an “expiring date” of 6 months?
Do you think is a good customer relationship?
Anyway I have another issue and I’m gonna open another thread for it.
Hi there, please is there a way to speed up the fix of this?
I still see two double list and the first (old layout) does not mantain number of pax selected once it goes to cart.
Here’s the shot with both the list:
Pls advise asap.
Hi, this anomaly is hard to show as it is the result of an update so I can show before and after.
To repeat the error I canceled all trip types but one in order to have a Trip with a defined type: in this example the one standing is “Experience”.
Then I add the types on the trip types page in Trips menu.
I go back to one trip to add only one type more and when I update the trip all the types show as selected and so on the front end.
1. The trip before the update (one type selected only: correct):
2. A second type selected:
3. Update and, as a result, all types show selected:
4. All types show on the front end, too:
As you can imagine this is a quite annoying anomaly as I cannot segment the offer on different types as all my “experiences” result belonging to all types.
Looks like “types” do not change status from selected to unselected: as if there is no memory swept once you change selection.
Wait for your reply.
I’m sorry, but it doesn’t work as you say on my website:
I changed the “trip base” definition (trip –> experience) in the permalinks settings and the url is correct but not the breadcrumb that still display trip as you can see here:
Is there any fix to apply?
There’s another issue:
I asked a customization some months ago that added different time of dep in the booking option: I see that with your new layout this customization has gone lost.
I do need it back if this layout is going to be standard from now on.
Pls advise ASAP
I do notice now that I have two lists of booking departures: one with the old layout and one with the new one.
How do I get rid of the first one (or at least one of them)?
Hi there, it seems that info on location on a Trip summary appears twice as you can see from this screenshot:
Is there anything you can do?
Hi there, unfortunately the issue is still there and there’s a second one: after the slash it does not appear any text (should be “adult”); as you can see in this screenshot:
In this second screen shot you can see that, in hovering on the box, it correctly change its colour to red, while the text after the slash is still missing:
Can you help me, somehow?
Hi there, my “manual booking” issue is still there: are you actually going to release a fix sooner or later?
Hi there, in fixing the problem above you duplicated two info on a Trip Page:
You can check it here:
Can you please, reverse it and restore as it was?
Location up in the box
Next Departure where Fixed Departure now is
and cancel those duplicated under the trip code.
Thank you (you already have the login details).
Hello there, thank you for your help.
Actually your first answer is working properly, second one does not: the date is yet the original color. Any suggestions?
Any update on this issue?
Thank youApril 23, 2019 at 10:21 am in reply to: ++ URGENT++ Travel Cart does not process bookings after 1.9.6 update #14018
For your info:
the issue appears only on “List by fixed departure dates” mode.
It does not on “List by pricing options ( Default )”.
As I did had a customization made by you: plugin “WP Travel Trips multiple times”, I do have to display “List by fixed departure dates” mode, only and cannot switch.
Pls try and fix the disalignment of the rows too as well.
Wait for your reply. Thank you.
Hi, this error appears in the console:
Different browsers do not resolve the problem.