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  • in reply to: Mail function not working #8004

    I still not find any solution regarding this . My other mails are receiving but WP travel reset password mail and itinerary mails are not working , even not receiving a mail after creating an account And When I try to book a travel package without configuring payment gateway yet.But it shows :

    Your Item has been added but the email could not be sent.
    Possible reason: your host may have disabled the mail() function.

    I have tried using WP SMTP plugin but still not receiving any mail related to WP Travel Plugin. SMTP test mail working.

    You can also test here –

    in reply to: 403 – Forbidden #7912

    Thanks for the support .This issue has been resolved now as it comes due to Mod-security rule from the server end.

    Further they mentioned these details :

    >>What is Mod security?
    ModSecurity is one of the apache server modules that provides a complete website protection by defending hackers and other malicious attacks. It is a set of rules with regular expressions that helps to instantly ex-filtrate the commonly known exploits.ModSecurity obstructs the processing of invalid data (code injection attacks) to reinforce and nourish server’s security

    NOTE: We have added these rule to avoid the security vulnerability for the website. We can whitelist the rule for you, but whitelisting the rule might make the site vulnerable to attacks.

    in reply to: 403 – Forbidden #7685

    Recent error occurred is :

    [07-Aug-2018 09:28:36 Etc/GMT] PHP Fatal error: Call to undefined function get_header() in /home/arihanti/public_html/clients/devadars/wp-content/themes/travel-log/index.php on line 15

    in reply to: 403 – Forbidden #7684

    Thanks for the support, here is my system information .Please find the attached document below.I am not getting any messages in my error log. I still not able to find this frequent 403 forbidden error.

    WordPress Information
    Home URL:
    Site URL:
    WP Version: 4.9.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ”

    WP Cron: ”

    Language: en_US
    Upload Directory Location:
    Server Information
    Server Info: Apache/2.4.33 (cPanel) OpenSSL/1.0.2o mod_bwlimited/1.4 Phusion_Passenger/5.1.12
    PHP Version: 5.6.36
    PHP Post Max Size: 512 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 1000
    cURL Version: 7.54.0, OpenSSL/1.0.2k
    SUHOSIN Installed: –
    MySQL Version: ”
    5.5.60 – We recommend a minimum MySQL version of 5.6. See: WordPress Requirements ”
    Max Upload Size: 512 MB
    Default Timezone is UTC: Yes
    PHP Error Log File Location: error_log
    fsockopen/cURL: ”


    SoapClient: ”


    DOMDocument: ”


    GZip: ”


    Multibyte String: ”


    Remote Get Status: ”


    Current Theme
    Name: Travel Log Child
    Version: 1.0.0
    Author URL:
    Child Theme: Yes
    Parent Theme Name: Travel Log
    Parent Theme Version: 1.2.2
    Parent Theme Author URL:
    Active Plugins (11)
    WP Travel by WEN Solutions – 1.5.1
    Advanced Custom Fields by Elliot Condon – 4.4.12
    BlossomThemes Toolkit by blossomthemes – 1.0.8
    Contact Form 7 by Takayuki Miyoshi – 5.0.3
    Gallery by Total-Soft – 1.3.6
    Hello Dolly by Matt Mullenweg – 1.7
    Ninja Forms – File Uploads by The WP Ninjas – 3.0.8
    Ninja Forms by The WP Ninjas – 3.3.12
    Responsive Posts Carousel by WebCodingPlace – 4.1
    Sucuri Security – Auditing, Malware Scanner and Hardening by Sucuri Inc. – 1.8.18
    WS Theme Addons by WEN Solutions – 1.0.2

Viewing 4 posts - 1 through 4 (of 4 total)