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Viewing 6 posts - 1 through 6 (of 6 total)
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  • in reply to: Trigger booking mails #24792
    Bourne
    Participant

    Ok thank you.

    To sum it up: The above mentioned mails are useless ;-(

    Happy days and stay healthy
    Max

    in reply to: Trigger booking mails #24782
    Bourne
    Participant

    Hi there,

    thank you for your reply. I am still a little lost. Can you explain what you mean by manually? I have not seen a send button. Copy & Paste into my mail client can not be the solution since there are placeholders within the mail form the booking

    Hello <strong>{customer_name},</strong>
    
    Your payment has been received.
    
    Booking ID:<strong> #{booking_id} ({booking_arrival_date})</strong>

    Thank you very much in advance for your support

    Take care and stay healthy!

    Best regards
    Max

    in reply to: Pax# in Booking not visible #24715
    Bourne
    Participant

    Hi,
    the domain is http://www.sosnicaragua.org

    TIA
    Best Max

    in reply to: Trigger booking mails #24710
    Bourne
    Participant

    However, you can send the email manually to the specific person that you want to send the email.

    >> And how do I do it from the backend?

    in reply to: Trigger booking mails #24701
    Bourne
    Participant

    Hola WEN SOLUTIONS,

    I had a question open from March 10th. Let me try to rephrase:

    In WP travel Backend under
    domain.com/wp-admin/edit.php?post_type=itinerary-booking&page=settings

    There is an E-Mail template Client Email Template Options
    Question: Will this mails automatically be send as soon as I set the status of the booking to “PAID”

    And another question:
    Similar to {payment_status} can I enter a variable {} with the bank details ie {bank_details}

    Looking forward to hearing from you soon.
    Thank you and stay healthly

    Kind regards
    Max

    in reply to: Trigger booking mails #24509
    Bourne
    Participant

    Hi,

    Thank you for your reply. Let me recap to see if I understand this correctly. The client makes a booking and gets a confirmation receipt. But all other emails which I can configure here

    domain.com/wp-admin/edit.php?post_type=itinerary-booking&page=settings

    Will never get send to the customer as of today? Neither do I have the option to send vouchers and/or travel documents via the site? Is that correct?

Viewing 6 posts - 1 through 6 (of 6 total)